Privacy Policy.
Last updated: July 15, 2026
Sphere Smart Tech Ltd (“Sphere Smart Tech,” “we,” “us” or “our”) respects your privacy and is committed to protecting the personal data we handle. This Privacy Policy explains what information we collect, how we use and safeguard it, and the rights you have over it when you use our websites, platforms and infrastructure services.
1. About This Policy
This Policy applies to personal data processed by Sphere Smart Tech Ltd in connection with our corporate website, client portals, application programming interfaces (APIs) and the digital asset infrastructure services we provide (collectively, the “Services”). It does not apply to third-party products or websites that may link to or from our Services, which are governed by their own privacy policies.
We act as a data controller for personal data we collect directly from website visitors and business contacts. Where we process data on behalf of a client under a written agreement, we act as a data processor, and our client’s privacy notice governs that processing.
2. Information We Collect
Information you provide to us
We collect information you submit directly, such as your name, business email address, company name, job title, telephone number and the contents of any message or request you send through our contact forms, sales enquiries or support channels.
Information collected automatically
When you visit our website we automatically collect limited technical data, including your IP address, browser type and version, device and operating system information, referring URLs, pages viewed and the dates and times of access. We use this data to operate, secure and improve the Services.
Information from third parties
We may receive information about you from business partners, service providers, and publicly available sources, for example to verify a corporate relationship, prevent fraud or meet regulatory obligations.
3. How We Use Your Information
We use personal data for the following purposes:
- To respond to enquiries, provide requested information and manage our relationship with you;
- To deliver, maintain, secure and improve the Services and our infrastructure;
- To administer accounts, authenticate users and manage access to client portals and APIs;
- To send service, security and administrative communications, and — where permitted — relevant updates you have subscribed to;
- To detect, investigate and prevent fraud, abuse, security incidents and other unlawful activity;
- To comply with legal, regulatory, tax and licensing obligations, including those tied to our operating licence.
4. Legal Bases for Processing
Where data protection law such as the EU/UK General Data Protection Regulation applies, we rely on one or more of the following legal bases: your consent; the performance of a contract with you or your organisation; compliance with a legal obligation; and our legitimate interests in operating, securing and growing our business, provided those interests are not overridden by your rights.
6. International Data Transfers
We operate infrastructure and engage providers across multiple jurisdictions. Where personal data is transferred across borders, we implement appropriate safeguards — such as standard contractual clauses or equivalent mechanisms — to ensure it continues to receive an adequate level of protection.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, including to satisfy legal, accounting, regulatory or reporting requirements. When data is no longer required, we securely delete or anonymise it.
8. Data Security
We maintain administrative, technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration and destruction. These include encryption in transit, access controls, network segmentation, continuous monitoring and regular review of our controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location, you may have the right to access, correct, update, port, restrict or delete your personal data, to object to certain processing, and to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law and may need to verify your identity before acting on a request.
11. Children’s Privacy
Our Services are intended for businesses and professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
12. Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will revise the “Last updated” date above and, where appropriate, provide additional notice.
13. Contact Us
If you have questions about this Policy or how we handle your personal data, please contact us:
- Sphere Smart Tech Ltd
- PO Box 1212, Hamchako, Mutsamudu, The Autonomous Island of Anjouan
- Licence No. L16091/SST
- Email: [email protected]